By: GK Konduri, SVP and Head of Product
For the last year, I’ve been speaking with our customers and prospects — founders, CHROs, and People Ops leaders — about their EOR experiences. And while they love the talent they find in places like Brazil, Poland, or Vietnam, they universally struggle with the "Frankenstein" process of onboarding them.
They told me stories about disjointed tech stacks: broken or even shallow promises of "self-service" from multiple vendors for different countries, outsourced support centers, and processes that take weeks.
One customer told me: "It feels like I have two companies. The 'HQ Team' gets a seamless, branded onboarding experience. The 'Global Team' gets a PDF attachment and a waiting game.”
That hit me hard. We realized that focusing strictly on "compliance" had created a lesser experience for international employees. We were solving the legal problem, but we were ignoring the human one. Compliance will always be our #1 priority. We view it as table stakes in global employment, but it’s just the starting point.
So, we decided to fast-track our vision for the future of work. We took the compliance shield we’ve spent years fortifying, and built an entirely new, seamless global employment experience on top of it.
The "messy middle": The tradeoff between speed and compliance
Before we started building this update, we analyzed the friction points in the traditional EOR model. It wasn't just that the tools were slow; it was that they forced customers into an impossible tradeoff.
It was a choice between moving fast or ensuring compliance.
You knew you needed to hire compliantly in Brazil or Vietnam, but you don’t know what you don’t know. You had to rely entirely on manual, invisible processes, and trusting that a contract created behind a curtain was accurate, without any real visibility into the underlying laws.
In order to get any visibility into the underlying laws, you had to request information via tickets because compliance data was locked away in the heads of human experts. But that takes time. And even "self-serve" systems still required checks and balances by other teams.
You want to move at the speed of your business. But every time you try to act, you hit a service layer that forces you to pump the brakes.
We realized that you shouldn't have to ask for "permission" to do your job. You shouldn't have to choose between immediate action and compliance protections. You need a platform that gives you both.
We wanted to get to a place where hiring an engineer in Brazil felt exactly as easy as hiring one right in your headquarters.
Introducing the new G-P EOR
Earlier this year, we had a significant release to G-P EOR. We fundamentally rearchitected how we handle global employment, powered by our Global Compliance Engine (GCE).
Here is what’s different.
1. Contracts in minutes, not weeks
We realized that speed isn't just a metric; it's a feeling. When you find the right candidate, you want to lock them in now.
We’ve rebuilt our Employment Contract Generator to be instant and collaborative. Instead of contract edits and revisions living in documents outside of the EOR, you and your employee can collaborate within the contract, just like you would if you were sitting next to each other. Combined with our Global Compliance Engine, our platform now digitizes labor laws across 180+ countries. This means you can generate a legally compliant contract tailored to your candidate in just a few clicks.
We’ve already had customers create customized, legally compliant contracts in less than 20 minutes. We’re only getting faster.
2. True self-service for professionals
Compliance keeps you safe, but autonomy keeps your employees happy.
As the landscape has evolved, EOR providers have fallen into two types: those who are more risk-averse and require human checks for most changes, and those who are reckless, allowing compliance-related changes with few, if any, checks and balances. In the past, global employees had to submit support tickets to make changes or complete tasks. That’s over. We launched a fully Self-Service Professional Portal. Your team members can now change benefits, update personal info, and manage their own onboarding tasks directly. No middleman. No tickets. Just respect for their time.
3. Meet G-P Assist
This is the feature I’m most excited about. Everyone talks about "AI," but we didn't want to just build a chatbot that summarizes text. We wanted an agent that does the work for you.
G-P Assist is our new AI-native support companion. It doesn't just "chat". It can answer complex HR questions instantly, meaning you don't need to consult legal counsel for every small query. But it goes further: G-P Assist is predictive and agentic. It’s smart enough to provide guidance proactively, without you even needing to ask for it and then perform the action for you.
It is available for both you and your employees, helping you build custom reports and helping them check time-off details. Now you can get support in real-time, anytime. It’s like having a local HR expert sitting next to you, 24/7.
The craft behind the compliance
I want to give immense credit to our engineering teams here. Building software that feels "simple" is incredibly complicated when you are dealing with the laws of 180+ countries.
The heart of this new platform is our Global Compliance Engine (GCE). We didn't just hard-code rules; we built an intelligent, dynamic dataset of global labor laws that updates in real-time. It actively "shields" you from risk by validating every contract and payroll action against the latest local regulations. We worry about the complexity so you don’t have to.
GCE is powered by AI and does all the hard work, but involves our team of human experts to validate as needed, ensuring compliance across all countries. We call this approach "humans in the loop." We use our AI and GCE to handle the speed and scale, but we back it up with the industry’s largest team of in-country legal experts for the complex edge cases. You get the speed of software with the safety net of human expertise.
A first-class seat for everyone
We believe that incredible talent shouldn’t be restricted by borders. They deserve the best experience your company can offer — whether they sit ten feet away from you or ten time zones away.
The new G-P EOR is live today. Experience the new G-P EOR for yourself and see how our Global Compliance Engine can turn weeks of waiting into minutes of momentum.